Getting Help

This section gives you guidance on how to get help if you are concerned about your own or someone else's mental health.

Accident and Emergency Departments

North Cambridgeshire Hospital (Monday to Friday 9.00am - 5.00pm)
The Park
Wisbech
Cambs
PE13 3AB

Tel: 01945 585781

The Queen Elizabeth Hospital (24 hrs a day, 7 days a week)
Gayton Road
Kings Lynn
Norfolk
PE30 4ET

Tel: 01553 613613

Peterborough District Hospital (24hrs a day, 7 days a week)
Thorpe Road
Peterborough
PE3 6DA

Tel: 01733 874397

Hinchingbrooke Hospital (24 hrs a day, 7 days a week)
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT

Tel: 01480 416416

Local contacts

Lifecraft
The Bath House
Gwydir Street
Cambridge
CB1 2LW

Tel: 01223 566957
Email: info@lifecraft.org.uk
Website: www.lifecraft.org.uk

Lifecraft is a voluntary organisation that is run by users and ex-users of the mental health services. As well as providing information about mental health problems, treatments and resources they also have a guide to complementary medicine that describes, among other things, how much research has been done on that particular therapy and whether there seems to be any scientific basis for it.

LifeLine - A Lifecraft Project
The Bath House
Gwydir Street
Cambridgeshire
CB1 2LW

Tel: 0808 808 2121
Email: info@lifecraft.org.uk
Website: www.lifecraft.org.uk

Lifeline is a Lifecraft Project that provides an out of hours mental health help line, which offers support and guidance through current crisis. They have information on the different kinds of mental health problems and can liaise with other agencies. They have self-help groups and information of other local and national organisations for service users and their carers. The helpline is open to anyone who chooses to call and is open from 7.00pm -11.00pm, 365 days a year (24 hour answerphone at all other times).

The Samaritans
32/34 St. Johns Street
Peterborough
Cambs
PE1 5DD

Tel: 01733 312727
National: 08457 90 90 90 (24 hours a day)
Email: jo@samaritans.org
Website: www.samaritans.org.uk

The Samaritans have trained volunteers who will listen to people who are distressed, in despair or contemplating suicide, 24 hours a day, 365 days a year.All calls charged at the local rate. They will offer a sympathetic, non-judgmental listening ear. The service is mainly by telephone, however people are able to visit the branch by arranging an appointment in advance. This branch covers Peterborough and the surrounding area, plus Bourne, Stamford, March, Wisbech, Oundle and Spalding.

National Contacts

CALM (Campaign Against Living Miserably)
Helpline: 0800 585858 (Sat - Tues 5pm - midnight)

Calm targets men between 15 and 35 to raise awareness of depression and encourage them to open up about their problems and seek help.

Saneline
1st Floor
Cityside House
40 Adler Street
London E1 1EE

Tel: 0207 375 1002
Helpline: 0845 767 8000
Email: sane@saneline.org.uk
Website: www.sane.org.uk

A national out-of-hours mental health helpline that provides accurate and up-to-date information to give callers options for action and to encourage them to benefit from whatever network of care that exists in their own area. Saneline also offers emotional and crisis support to anyone with mental health problems/concerns - families, friends, professionals and organisations working in the field of mental health. Callers can also be put in touch with services in their area; receive details on current medical and psychological treatments; and be advised on their legal rights and current mental health legislation. The Helpline is staffed by fully trained volunteers. An interpreting service is available to clients whose first language is not English. All calls are charged at the local rate, and the lines are open 365 days of the year from 12noon - 2am.

NHS Direct
Tel: 0845 46 47
Website: www.nhsdirect.nhs.uk

NHS Direct is a 24 hour confidential healthcare advice and information helpline. You can speak directly, and in confidence, to experienced nurses and professional advisors about any health problem or enquiry. Using their skills and experience, together with a comprehensive computer system, NHS Direct can provide you with advice on what to do next.

If you need general information about local health services or more in-depth information about a particular health condition that may be worrying you or a family member, NHS Direct staff can get you the help and information you need quickly.

Calls charged at local rates. For patients’ safety all calls are recorded. For those whose preferred language is not English, there is the choice of a confidential translation service.

NHS Direct also has information about complementary therapy organisations.