Getting Help

This section gives you guidance on how to get help if you are concerned about your own or someone else’s mental health.

Accident and Emergency Departments

North Cambridgeshire Hospital (Monday to Friday 9.00am - 5.00pm)
The Park
Wisbech
Cambs
PE13 3AB

Tel: 01945 585781

The Queen Elizabeth Hospital (24 hrs a day, 7 days a week)
Gayton Road
Kings Lynn
Norfolk
PE30 4ET

Tel: 01553 613613

Peterborough District Hospital (24hrs a day, 7 days a week)
Thorpe Road
Peterborough
PE3 6DA

Tel: 01733 874397

Hinchingbrooke Hospital (24 hrs a day, 7 days a week)
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT

Tel: 01480 416416

Local contacts

Peterborough NHS Walk in Centre
Rivergate Primary Care Centre
Viersen Platz
Peterborough
PE1 1SE

Tel: 01733 293 800

NHS Walk-in centres offer fast and more convenient access to local NHS advice, information and treatment. They do not replace local G.P. or hospital services but compliment them. All Services, treatments and consultations are given by qualified NHS nurses without the need for an appointment. As well as offering treatment for minor illnesses and injuries, the Centre liaises closely with mental health assessment teams, and can either help someone with mental health issues/problems or refer them to an appropriate service. It is open from 7.00am to 10.00pm seven days a week. There is disabled access and parking.

Peterborough Crisis Team
Tel: 08700 555 500
They are contactable from 5.20pm - 8.45am Monday to Friday and from 4.25pm Friday - 8.45am Monday, or Tuesday if a bank holiday.

Peterborough & District Samaritans
32/34 St. Johns Street
Peterborough
Cambs
PE1 5DD

Tel: 01733 312727
National: 08457 90 90 90 (24 hours a day)
Email: jo@samaritans.org
Website: www.samaritans.org.uk

The Samaritans have trained volunteers who will listen to people who are distressed, in despair or contemplating suicide, 24 hours a day, 365 days a year.All calls charged at the local rate. They will offer a sympathetic, non-judgmental listening ear. The service is mainly by telephone, however people are able to visit the branch by arranging an appointment in advance. This branch covers Peterborough and the surrounding area, plus Bourne, Stamford, March, Wisbech, Oundle and Spalding.

National Contacts

CALM (Campaign Against Living Miserably)
Helpline: 0800 585858 (Sat - Tues 5pm - midnight)

Calm targets men between 15 and 35 to raise awareness of depression and encourage them to open up about their problems and seek help.

Saneline
1st Floor
Cityside House
40 Adler Street
London E1 1EE

Tel: 0207 375 1002
Helpline: 0845 767 8000
Email: sane@saneline.org.uk
Website: www.sane.org.uk

A national out-of-hours mental health helpline that provides accurate and up-to-date information to give callers options for action and to encourage them to benefit from whatever network of care that exists in their own area. Saneline also offers emotional and crisis support to anyone with mental health problems/concerns - families, friends, professionals and organisations working in the field of mental health. Callers can also be put in touch with services in their area; receive details on current medical and psychological treatments; and be advised on their legal rights and current mental health legislation. The Helpline is staffed by fully trained volunteers. An interpreting service is available to clients whose first language is not English. All calls are charged at the local rate, and the lines are open 365 days of the year from 12noon - 2am

NHS Direct
Tel: 0845 46 47
Website: www.nhsdirect.nhs.uk

NHS Direct is a 24 hour confidential healthcare advice and information helpline. You can speak directly, and in confidence, to experienced nurses and professional advisors about any health problem or enquiry. Using their skills and experience, together with a comprehensive computer system, NHS Direct can provide you with advice on what to do next.

If you need general information about local health services or more in-depth information about a particular health condition that may be worrying you or a family member, NHS Direct staff can get you the help and information you need quickly.

Calls charged at local rates. For patients’ safety all calls are recorded. For those whose preferred language is not English, there is the choice of a confidential translation service.

NHS Direct also has information about complementary therapy organisations.