Mental Health Services—Hospital & Community Mental Health Services
Mental Health Services are provided by the Cambridgeshire and Peterborough Mental Health Partnership NHS Trust. Services are organised within four Areas, Huntingdon, Peterborough, Cambridge, and Fenland and East Cambridgeshire. The Huntingdon services provide assessment, treatment and care to children, adults and older people with mental illness in the Huntingdon Area and works with a range of voluntary organisations. All services aim to be flexible around the age boundary. The Child and Adolescent Mental Health Service cares for people up to the age of 17. Adult Mental Health Services care for people from 17 and 65. The Older Peoples Mental Health Service cares for people over the age of 65, also providing for patients with early onset dementia (under 65).
The Service is provided to people suffering from both acute and longer-term mental health problems, drug and alcohol problems, dementia and functional illness. Support is also given to relatives and carers both on an individual basis and through formal carer support programmes. An individual’s needs are assessed and care is delivered and co-ordinated using the Care Programme Approach. Each service user has a named Care Co-ordinator.
There are a number of local community services provided by the Mental Health Trust for those with mental health issues. In addition local voluntary groups offer support and activities such as day centres, clubs and visiting schemes.
Cambridgeshire and Peterborough Mental Health Partnership NHS Trust
The mental health trust works in partnership to provide mental health and specialist learning disability services across Cambridgeshire and Peterborough.
Its services include:
- Child and adolescent mental health services
- Adult mental health services
- Older people's mental health services
- Forensic and specialist mental health services
- Substance misuse services
- Specialist learning disability services
Community learning disability services are provided by the Cambridgeshire Learning Disability Partnership and the Peterborough Learning Disability Partnership. See the website for a full list of all services.
NHS Community Mental Health Services
The four Community Mental Health Teams in Cambridge are being re-organised around ‘care pathways’. A care pathway is an outline of anticipated care, placed in an appropriate timeframe, to help a patient with a specific condition or set of symptoms move progressively through a clinical experience to positive outcomes.
During 2008 the Cambridge South area is going to be divided into two sectors and each sector will have a functional team delivering one of three care pathways:
- Primary Care Pathway – for people with mild mental health problems, whose needs could be met through psychological interventions delivered locally.
- Intake and Treatment Team – will be the main treatment pathway for people entering secondary mental health care.
- Rehab and Recovery Pathway – for people with significant mental health problems, who require a high degree of social and clinical support.
Which team you are referred to will depend on your mental health needs and the area in which you live. The teams are multidisciplinary and are made up of a range of staff including community psychiatric nurses, occupational therapists, psychologists, psychiatrists, social workers, Support Time and Recovery Workers and community support workers. If you have on-going mental health needs and you are on the Care Programme Approach you will be given a care co-ordinator who will be part of one of these teams. You will have a treatment plan which will reflect the care pathway. If you need to see your care co-ordinator, you should have a contact number for them, otherwise you can contact the teams during the normal office hours.
The current Community Mental Health Team structure (which will change) is as follows:
Community Mental Health Teams
North City Community Mental Health Team
South City Community Mental Health Team
Both teams are at:
Auckland Road Health Clinic
Auckland Road
Cambridge
CB5 8DW
Tel: 01223 533300
Email: auckland.road@cambsmh.nhs.uk
Office is open 9.00am-5.00pm Mondays to Thursdays and 9.00am- 4.30pm Fridays. Clients should phone rather than call in person unless they have an appointment.
The teams consist of CPNs, Social Workers, Occupational Therapists, Support Workers and Psychologists. The teams offer a wide range of services and interventions to service users with mental health needs. They work very closely with the sector psychiatrists, the inpatient wards and local GP surgeries. Assessments, regular home visits, medication management, financial and housing advice, psychological treatments and group work are available within the team. The teams have a strong commitment to collaborative working and promote a recovery philosophy.
North Rural Community Mental Health Team
The Croylands Centre
30 Cambridge Road
Ely
CB7 4HL
Tel: 01353 616044
Hours 9.00am - 5.00pm Monday to Thursday, 9.00am - 4.30pm on Friday.
South Rural Community Mental Health Team (CMHT)
Chaston House,
Mill Court,
Hinton Way,
Great Shelford,
Cambridge
CB22 5LD.
Tel: 01223 726381 or 726382
Email: julie.mckeown@cambsmh.nhs.uk
Phone 9.00am - 5.00pm Monday to Thursday, or 9.00am - 4.30pm Friday. Out of hours the Emergency Duty Team can be contacted.
Assertive Outreach
Assertive Outreach Team
Block 7, Ida Darwin Site
Fulbourn
Cambridge
CB21 5EE
Tel: 01223 884390
Cambridge Assertive Outreach Team is a team of workers who provide a flexible and regular service to a small group of service users. They generally work with people who are living in their own homes and can provide some practical support. Service users need to be referred by their existing mental health professional. The team covers the South Cambs, East Cambs and Cambridge City area and work five days a week from 9.00am-5.00pm with weekend cover depending on the needs of the service users.
CAMEO South (covering Cambridge Huntingdon and Ely)
Block 7, Ida Darwin Site
Fulbourn
Cambridge
CB21 5EE
Tel: 01223 884360
Email: cameosouth@cambsmh.nhs.uk
Website: www.cameo.nhs.uk/
CAMEO North (covering Peterborough and Fenland)
53 Thorpe Road,
Peterborough PE3 6AN
Tel: 01733 318102
Email: cameonorth@cambsmh.nhs.uk
Website: www.cameo.nhs.uk/
CAMEO is a clinical service for Cambridgeshire; assessing, managing and enhancing outcomes for people with early symptoms of psychosis (not previously treated with antipsychotic medication for more than six months). They work with people aged 17-35 years of age for two years and take referrals from all sources including self referral. They have a positive assertive recovery approach.
Cambridgeshire Nutrition and Dietetic Service
Ida Darwin
Fulbourn
Cambridge
CB21 5EE
Tel: 01223 884227
Therapeutic dietary advice and nutritional support are offered for in-patients and for others in community settings in Cambridge. Adults and older people can be referred to the dietician for advice on an individual or group basis. Special attention is given to developing ways in which service users can avoid weight gain secondary to the effects of their prescribed medication. Referrals are received from psychiatrists and CPNs for the Dietetic Clinic held at S3 Outpatients at Addenbrookes every Wednesday afternoon. A Specialist Dietician is employed with the Cambridgeshire-wide adult learning eating disorder service. Dietetic eating disorders advice is provided to both inpatients at Addenbrookes and out-patients throughout the county. Support is given to primary care staff working with eating disorder clients. All referrals received through the Adult Eating Disorders Team.
Croylands Resource Centre
30 Cambridge Road
Ely
CB7 4HL
Tel: 01353 616044
Open 9.00am - 5.00pm Monday to Friday. Croylands is managed by Cambridgeshire and Peterborough Mental Health NHS Trust. It provides support for adults with long-term mental health problems in the north rural sector. Activities include: art, therapeutic support groups and practical help (such as careers advice, training, life-skills). Referrals are via the community mental health teams and GPs only. The site also provides the base for the North Rural Community Mental Health Team. Out patients clinics are also held at the centre by consultant psychiatrists, psychologists and the drug and alcohol services.
Pathways Centre
128-130 Tenison Road
Cambridge
CB1 2DP
Tel: 01223 516911
Email: lesley.nairn@cambsmh.nhs.uk
The Pathways Centre is part of the Cambridge and Peterborough Mental Health Trust Adult Day Services (Cambridge). Using a strengths-based Recovery approach, we work with service users to help them identify and work towards specific aspirations and goals. These goals can range from increasing socialization, accessing leisure pursuits, vocational or educational interests through to employment, managing finances, activities of daily living and managing one's mental well being. Referrals can be made by staff employed by the CPMHPT. The Centre is open to service users from 9.00am – 3.00pm Monday to Friday, staff are available from 9.00am – 5.00pm Monday to Friday.
Contacting Social Services
Cambridgeshire Direct
Cambridgeshire’s contact centre, Cambridgeshire Direct, should be the first point of contact in most cases. Open 8.00am - 8.00pm Monday to Saturday. Please note these are the only numbers now available for children’s and adult’s teams. For emergency support outside of these hours call the Emergency Duty Team on 01733 234724
Cambridgeshire Direct (Children’s Team)
PO Box 144,
St Ives
PE27 9AU.
Tel: (for the public): 0845 045 5203
Tel: (for professionals): 0845 045 0180
Email: referralcentre.children@cambridgeshire.gov.uk
Cambridgeshire Direct takes referrals for the Children and Families teams in: Huntingdon, Cambridge City and South, and East Cambs. and Fenland. These teams all encompass the Children’s Disability teams (now called Additional Needs teams).
Cambridgeshire Direct (Adult’s Team)
All contact details are the same as for the Children’s team (see above) except:
Tel: (for the public): 0845 045 5202
Tel: (for professionals): 0845 650 0289
Cambridgeshire Direct takes referrals for the: Adult Physical Disability teams, Older People’s teams, Cambridgeshire Learning Disability Partnership teams, and Occupational Therapy.
Voluntary Agencies Offering Support
Befriending Scheme - Cam-Mind
100 Chesterton Road
Cambridge
CB4 1ER
Tel: 01223 311320
Email: admin@cam-mind.org.uk
Website: www.cam-mind.org.uk/
The scheme provides one-to-one befriending. The aim is to help people return to a normal social life through supportive companionship. Call the Cam-mind office to make contact with the scheme. Initial self- referral is possible but a professional is required to complete a section of the referral form. Cam-mind also offers various groups.
Counselling and Family Support Workers
The Ely Diocesan Committee for Family and Social Welfare
Diocesan Office
Bishop Woodford House
Barton Road
Ely
CB7 4DX
Tel/Fax: 01353 652719
Email: cfsw@ely.anglian.org
The team of two Counsellors and one Family Support Worker offer free, confidential social work expertise and counselling support over the long-term and short-term. The Team values the flexibility of being an independent agency and registered charity and are able to respond to many different needs. Anyone in the Ely Diocese can telephone or write to request a referral form. These are considered once a month, and so crisis intervention cannot be offered.
Cambridge Mental Health Resource Centre
47-51 Norfolk Street
Cambridge
CB1 2LD
Tel: 01223 359561
Email: contact@camresource.org.uk
Website: www.camresource.org.uk
They work with individuals recovering from mental health problems to identify the changes they want to make in their lives and offer practical support to help make it happen. They support individuals to access resources and opportunities beyond mental health services. They work with a wide range of organisations, for example, education, work, the Arts, and leisure, to develop and promote more socially inclusive opportunities. They run a friendly Internet Café and information resource. The cafe serves affordable freshly prepared food. All welcome. Free internet access and meeting rooms available to book.
Lifecraft Social Club and Groups
The Lifecraft Social Club is open for members Monday to Thursday 4.00pm – 7.00pm and Friday 3.00pm – 7.00pm (including Bank Holidays) in Cambridge. There is free tea and coffee, music and lively conversation, with a low-cost meal on Fridays. There is also an IT suite with free internet access open during social club hours. Lifecraft also runs a number of weekly activity groups for members, including a substantial arts programme. If you are interested in becoming a member of Lifecraft, contact the office (01223 566957) during opening hours (12 noon to 5pm Monday to Friday). Everybody who has mental health needs is very welcome.
Newmarket Resource Centre
The Stables,
65 High Street,
Newmarket,
Suffolk
CB8 8NA.
Tel: 01638 660664
Main Office Telephone: 01787 881307
Email: janet.preston@richmondfellowship.org.uk
Offers a varied programme of group activities to help people improve self- esteem and confidence; develop social, leisure and employment related skills; develop a positive view of life. Access to this service is via Newmarket Community Mental Health Team.
Turning Point Independent Living Service
Turning Point
Ambury House
89 High St
Huntingdon
PE29 3DP.
Tel: 01480 356971
Email: ILM@turning-point.co.uk.
Turning Point Independent Living Service offers individual support to people who have mental ill health. The project covers the whole of Cambridgeshire including Ely, Wisbech, Fenland and Huntingdon areas. They specialise in one to one community based support offering practical and emotional support to clients who suffer from severe mental illness. Referrals can be made by any secondary mental health professional. For more information about the project please make contact using the details above.
Adult Mental Health Services
Acute psychiatric inpatient care
There are two acute psychiatric wards where people go for short periods – both based at Fulbourn Hospital:
Adrian House Ward
Tel: 01223 218557 or 01223 218661
Patients’ phone: 01223 218521
Contact the Charge Nurse
There are 24 beds for people living in Ely and in the villages around Cambridge City. Some of these beds are for people with problems around substance misuse. There is a team of nurses and doctors as well as the services of social workers, art therapist, psychologists and physiotherapists. The ward approach is about informality, collaboration with patients and a deeply held belief that every person is to be recognised as an individual and treated with dignity at all times. There is a busy group work programme reflecting their belief in the substantial experience and resources of the patients to help one another.
Friends Ward
Tel: 01223 218514 or 218616
Patients’ phone: 01223 213438
Contact the Charge Nurse
This ward is for people registered with a GP in the Cambridge city area.
S3 Ward (Eating Disorder Unit)
Tel: 01223 216944
Fax: 01223 216673
Ward Co-ordinator: 01223 217542
Email: Linda.Eldridge@cambsmh.nhs.uk
Email: jane.waterston@cambsmh.nhs.uk
All referrals to be sent to:
Dr Jane Shapleske, Consultant Psychiatrist via her PA, Karen Payne or PA Jenny Cahill at:
Barton House Clinic
Box 220, Addenbrooke’s Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 596201
Email: Karen.Payne@cambsmh.nhs.uk or jenny.cahill@cambsmh.nhs.uk
S3 is a dedicated eating disorder ward for adults from age 17 years, which treats patients with Anorexia Nervosa. The eating disorders unit provides a safe and structured environment where individually tailored treatment helps patients gain weight and establish healthy eating patterns. The psychological therapies that focus on the emotional and psychological aspects of the illness are in line with NICE guidance, and include individual CBT, IPT and CAT. All nursing staff and other professionals in the team are trained in Motivational Enhancement Therapy. The ward is staffed by nurses specialising in eating disorders. A Group Therapy programme, Occupational Therapy, Body image therapy and family work are also offered.
Rehabilitation wards
Two wards are focused on meeting the needs of people who require longer periods of in-patient care in an environment which will help them to develop their skills and confidence whilst treating their mental health problems. These wards are part of the Rehabilitation and Recovery care pathway.
Burnet House
Tel: 01223 218526 or 01223 218671
Patients’ tel: 01223 218566
Contact the Charge Nurse
People are referred to Burnet House from the acute wards and the community for assessment, treatment and resettlement. The average stay is about six months but may be longer. The aim is to settle people back into the community. Some people may be referred to the other rehabilitation ward, Cobwebs, or to supported accommodation in the community. Active participation by ex-users and carers is encouraged whether people are ill or well. They also have three open forensic beds.
‘Cobwebs’
4 Gresham Road
Cambridge CB21 2EP.
Tel: 01223 726010
Contact the Unit Manager
This is an intensive rehabilitation unit based in Cambridge city. The service aims to provide a safe and homely environment, with an emphasis on maximising opportunities for growth and independence. The unit is staffed 24 hours a day.
George Mackenzie House
Fulbourn Hospital
Cambridge
CB21 5EF
Tel: 01223 218807
Fax: 01223 218817
Email: margo.stevens@cambsmh.nhs.uk
Contact the Charge Nurse
This is a low secure ward for people whose psychiatric condition makes it difficult for them to be nursed on open wards.
Other services at Fulbourn Hospital
Department of Clinical Psychology
Elizabeth House
Fulbourn Hospital
Cambridge
CB21 5EF
Tel: 01223 218672
Email: geraldine.owen@cambsmh.nhs.uk
Clinical psychologists work throughout the mental health services, including in-patient wards, Community Mental Health Teams, and specialist services such as Rehabilitation, Forensic Services, Eating Disorders, Early Intervention Services and Personality Disorder Services. They provide specialist assessment and psychological treatment for a range of difficulties.
Social Care Admin
Tel: 01223 218695
Social Care is integrated into Health and Social Care within the Mental Health Services in Cambridgeshire and Peterborough. Vaness Gibney is the Social Care Professional Lead for Cambridgeshire East, Cambridgeshire South and Cambridge City. Social Care Practitioners are currently integrated into the Community Mental Health Teams and various other teams eg: Assertive Outreach, Crisis Response and Home Treatment, Early Intervention (CAMEO) and Forensic Services. If you think that you may need a service please speak to your GP who will be able to make a referral on your behalf. Alternatively you can contact the Social Care Office with your general enquiries, our admin will be happy to help you. Vaness Gibney can be contacted through the above number.
Mental Health Chaplaincy Service
Promoting spiritual health, recovery and wellbeing
Chaplaincy Office
The Resource Centre
Fulbourn Hospital
Cambridge
CB21 5EF
Tel: 01223 218598
Mobile: 07771 787249
Email: John.Nicholson@cambsmh.nhs.uk
The aims of the mental health chaplaincy in Cambridgeshire are:
- To promote spiritual healthcare, recovery, good mental health, and high quality pastoral care.
- To help ensure that the religious and cultural needs of service users are met. You don’t have to have a religion or a personal belief in God to ask a chaplain to see you (either in hospital or in the community), or to meet any group that you’re part of. And the chaplaincy is here for staff too.
- The Chapel prayer space at Fulbourn (Resource Centre) is open on weekdays between 10.00am and 4.00pm, and there is an informal, open service of Holy Communion each Sunday at 11.00am followed by coffee.
The Leisure Centre at Fulbourn
The Leisure Centre is not staffed, but the space is currently being used by the Occupational Therapists and Physiotherapy staff to run activities off the wards. Ward staff can use it to take patients to play snooker, table tennis etc.
The Arts Psychotherapies Service
Therapy Resource Centre
Box 322, Fulbourn Hospital
Cambridge
CB21 5EF
Tel: 01223 218568
Email: david.john@cambsmh.nhs.uk
Music, Dance Movement and Art Psychotherapy are available to people in the hospital and in the community at various day centres, group and individual sessions. A referral for therapy can be made through any mental health professional.
The Physiotherapy Department
Fulbourn Hospital
Cambridge
CB21 5EF
Telephone: 01223 218558
Email: patricia.caddy@cambsmh.nhs.uk
The Physiotherapy Department and Gym at Fulbourn and Addenbrookes Hospital offer a service mainly for inpatients and day patients. They do accept referrals for outpatients for individual physiotherapy if your mental health problem would make it difficult for you to attend other hospital outpatient departments for treatment. Referrals are accepted for use of the gym on the understanding that attendance will be for a limited number of sessions (four to eight), with a view to moving on to the activities offered by the Cambridge City and South Rural Sports Development Teams, with whom they have strong links. You can be referred by your Psychiatrist or Care Co-ordinator. Before using the gym you will need to complete a simple health questionnaire.
Access to Medical Records
Medical Records Officer
Fulbourn Hospital
Cambridge CB21 5EF
Telephone: 01223 218575
Email: rosilyn.nightingale@cambsmh.nhs.uk
If you want to see your records contact the Medical Records Officer.
You have a right to see your medical records written after 1st November 1991. Occasionally this right can be denied if your consultant thinks it will be harmful to you to see them, but this is quite rare. When you return the form, it will be sent to your Responsible Medical Officer (RMO), who usually suggests that you see your records with a nurse or a doctor so that they can help answer any questions you have. If you want to see your records before November 1st 1991 you may be allowed to, but it is entirely up to your doctor and you will have to pay a fee (£10 + 10p per copy + postage).
Psychiatric Out Patients
S3, Addenbrookes Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 217944
Contact Reception 9am- 5pm Mondays to Fridays
The Psychiatry Out-patients is a community oriented facility providing referral to psychiatrists for assessment, a treatment and support service for those patients who do not require admission to hospital, a follow up service for patients on discharge from hospital and a wide range of speciality services for patients with specific problems. Contact is made by referral through a GP.
The department consists of:
- General Psychiatry Clinics
- Affective Disorder Clinic
- PsychoGeriatric Clinic
- Forensic Psychiatry Clinics
- Liaison Psychiatric Clinics
- ADHD Clinics
and the following services:
Liaison Psychiatry Service
S3 - Box 175
Addenbrookes Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 216167/217944
Email: sue.stearn@cambsmh.nhs.uk
The Liaison Psychiatry Team provides psychiatric services to the medical and surgical patients on the Addenbrookes site. They also assess patients presenting to the Accident and Emergency Department. The Team is staffed by a Consultant, Medical Staff, a Liaison Nurse Therapist and a Liaison Co-ordinator. There is also a Social Worker associated with the Team who provides assessment and counselling for patients presenting following self harm.
Forensic Psychiatry Service
Psychiatric Out-patient Dept.
Box 175
S3 Cambridge and Peterborough Mental Health Partnership NHS Trust,
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 217943
The forensic psychiatric service for Cambridge and Huntingdon provides treatment for mentally disordered offenders and patients who require specialist forensic care in community and inpatient settings. The service also provides specialist evaluation and management advice concerning individuals referred for assessment by psychiatric and social services, and criminal justice agencies.
Primary Care Psychological Treatment Service
Box 190, Addenbrookes Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 596305
Email: rose.hammond@cambsmh.nhs.uk
The Primary Care Psychological Treatment Service offers cognitive behaviour therapy for mild to moderate problems with depression and anxiety. The therapy is based around the use of self-help manuals for these disorders, and offers a maximum of six sessions of treatment. Patients are seen in their own GP surgery or one close to it. You need to be referred by your GP or a mental health professional. For further information, please contact the Department between 9.00am and 5.00pm.
Complex Cases Service
PTS Department
Box 190, Addenbrookes Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 216437
Email: brian.hynds@cambsmh.nhs.uk
This service offers intensive psychological assessment, treatment and consultation to patients suffering primarily with personality disorders. It is staffed by a consultant psychotherapist, a principle adult psychotherapist, and group and individual therapists along with an occupational therapist, a psychologist, a social work and a music therapist. Patients seen in this service are usually referred by their consultant psychiatrist.
The Psychological Treatment Services
Box 190, Addenbrookes Hospital
Hills Road
Cambridge
CB2 2QQ
Tel: 01223 217939
Email: angela.lilley@cambsmh.nhs.uk
The Psychological Treatment Service provides cognitive behaviour therapy and psychodynamic counselling to adults of working age who have disorders of considerable severity but who do not necessarily need the input of a psychiatrist or Community Mental Health Team. Depression, anxiety, obsessional-compulsive disorders, atypical grief reactions, and interpersonal problems are typical of the kinds of problems seen here. The Department is staffed by psychologists, psychotherapists and nurse therapists. You need to be referred by your local GP or a mental health professional. For further information, please contact the Department between 9.00am and 5.00pm.
Cambs Coping with Coming Off
Email: info@cambscwco.org
Website: www.cambscwco.org
Increasing awareness, providing support, promoting choice about psychiatric drugs. CambsCWCO is a collaborative, user-led project and welcomes everyone with an interest in this issue: those who take or have taken these drugs; people close to them; prescribers and other workers. The group holds monthly evening meetings on the first Wednesday of each month from 7.30pm at the Friends Meeting House, Jesus Lane, Cambridge CB5 8BA.
There is an affiliated research group aiming to develop an action research project to improve awareness, knowledge and practice about psychiatric medication. CambsCWCO can also provide training.
Links
Cambridge and Peterborough Mental Health Partnership Trust
www.cambsmh.nhs.uk
Mind: Community care
www.mind.org.uk
Norfolk NHS Pharmacy
www.nmhct.nhs.uk/pharmacy
Rethink: Community
www.rethink.org
